At The AD Leaf Marketing Firm, we strive to provide excellent marketing and customer service. We are dedicated to ensuring that all of our customers have a positive experience with our team of dedicated marketing specialists.
The AD Leaf’s team operates with the best possible success in mind, with the marketing efforts for our valued clients. And strives for 100% client satisfaction with every client, vendor, and partner anywhere we conduct business.
Occasionally, instances arise where a client feels their current marketing relationship with our organization does not meet their expectations. The AD Leaf’s policy is to ensure that all campaigns are executed per our service agreement, and we will make every reasonable effort to work with our clients to resolve their concerns. We encourage two-way communication, feedback, and client support throughout our working relationship. Our company policy is to return client communication within 24 business hours. We want our clients to be confident and satisfied with their investment in the AD Leaf. That’s why we strive to resolve any issue quickly and efficiently.
We will have virtual and in-person meetings (where applicable.) with clients to work diligently to resolve their concerns through these meetings and through our enterprise resource project management portal, Basecamp. Our number one goal is client satisfaction and to resolve any issues or concerns that may evolve.
To that end, every contract will stay in force throughout the term of the active, executed service agreement (contract) with every AD Leaf client.
All sales are final, and no refunds will be honored.
We appreciate your understanding and compliance with our return policy. If you have any questions about our policy, please contact our Client Ambassador or your Marketing Consultant at 321.255.0900 or reach us at support@theadleaf.com. Thank you for allowing The AD Leaf Marketing Firm to be your trusted marketing advisor.
