Helpdesk Support in

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The AD Leaf ® is more than just a Marketing firm. We are an Agency Partner.

Our IT help desk services are comprised of certified, US-based IT professionals. We offer high-quality business IT in and remote network monitoring services – every hour of every day. Much more than a traditional support desk, The AD Leaf ®’s IT help desk services provide our customers with professional and immediate help desk support without the costly overhead. Our IT help desk services are available via phone, email, web chat, or our secure web portal.

Take advantage of effective remote support from our state-of-the-art facilities that manage incidents with a superior level of user satisfaction at dramatically lower cost than site-level support. The majority of service requests are resolved in a single phone call, but if for any reason the nature of your problem requires a more in-depth solution we’re ready. Our in agents have the talent, knowledge and experience to assist users with any IT related issues. Their on-going training and access to the latest knowledge and industry-leading tools allows them to resolve issues rapidly and accurately. We can even help with off-the-shelf software and common IT devices, as well as support for custom applications.

Remote Network Monitoring

    Clients can utilize our easy to use helpdesk support portal at any time and be immediately connected to a trained professional ready and waiting. From resource identification to software troubleshooting and system checks, our team can swiftly establish the nature of your service request and initiate efficient incident and problem management with a proven, cost-effective managed approach.

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    Search Engine Optimization (SEO)

    The overall goal is to make it so your site provides the results that Google thinks suites their customers whom are searching.

    Web Design & Web Development

    Our extremely talented team of graphic designers, front end, and back-end developers all design your beautiful websites in the most commonly used and search engine compliant programming languages.

    Social Media Marketing

    We understand your goals and work to educate our clients on the immediate and long-term term impacts of social media marketing.

    Pay-Per-Click (PPC)

    Our Google Ads certified partners are committed and calibrated to ensure your Ad Words campaigns are executed to deliver the best lead conversion results.

    Email Marketing

    Our innovative and results driven Email Marketing program can help your company navigate through the changing environment and new regulations when emailing your prospects.

    Content Writing

    Our content marketing services are an ideal addition to SEO and social media marketing strategies but they can also be utilized on their own.

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    When we founded The AD leaf, our in services were used in national efforts to improve websites. Once we noticed the lack of Local IT Services companies, we decided to bridge the gap. Our team of IT professionals have outranked Fortune 500 companies who specialize and dedicate an entire team to manageing their network.

    We are Internet Marketing experts who are entrenched in the internet marketing industry day in and day out, The AD Leaf ® was founded on a mutual need to provide transparent services. We provide a risk-free framework that provides success to business success to businesses worldwide. Looking for in ? The AD Leaf ® has provided digital marketing results to both local, and national businesses for the last decade. Our professionals collaborate with you to identify your goals and strive to completely surpass our results. We provide affordable services that will allow you to focus on your business and what is most time-efficient for you. Local businesses can truly benefit from our in services.

    Below you will find a list of some of the major services our in can help with:

    Network Troubleshooting and Support

    • Internet connectivity issues
    • Printer/Copier networking issues
    • Issues communicating with other computers on the network
    • File sharing issues
    • Issues connecting TVs and other devices to your network

    Computers

    • Computers running slowly
    • Unwanted advertisements or popups
    • Random restarts, blue screens, or other serious issues
    • Programs or apps not working or randomly crashing

    Printers and Copiers

    • Printer will not print
    • Extremely blurry prints
    • Unknown error codes
    • Printer only works if plugged in, not over the network
    • Printer will only print in color or black and white and not the other

    Professional IT Support and network engineers know that when their network is at risk, their organization is at risk. It can be daunting and sometimes impossible to keep track or keep up with security patches and software updates. We also provide the tools to enforce policies and to easily address the complexities of software and security patch deployment. Contact us today to learn more about our Helpdesk Support services.