Do you remember what it was like to manage clients and contracts before COVID? It’s changed a lot and as an agency ourselves we improve each year only to find more and more small businesses trying to not follow their contracts, duck, dodge & evade their marketing relationships, commit chargeback fraud, change passwords, lock your teams out of accounts, and stop taking your calls beginning, mid or near end of services. Am I preaching to the choir yet?
We’re a competitor in services we provide, but we work with countless other agencies across the country and internationally that have the same shared experiences. Just like you, we do good work for great people but are not successful with bad clients. The AD Leaf has been in business for 13 years and has worked with thousands of clients across nearly every industry. Like most agencies, before COVID, the majority of our clients paid on time, followed their contracts, and respected the value of the work being delivered. Since then, many agencies, like us, have seen a shift. Increased chargebacks, skipped invoices, invalid cancellations, contract defaults, and clients using complaints or reviews as leverage to avoid paying for services already rendered.
Through extensive research, we’ve learned that there is little to no support for good agencies out there going after bad clients. And it’s big business for clients to actually scam marketing agencies. The shoe is now on the other foot.
Instead of writing that revenue off, walking away from the contract you worked so hard to close, our team learned how to deal with it head on. We built real experience winning most chargebacks, dealing with contract defaults, addressing invalid cancellations, and cleaning up false reviews on Google, Yelp, and BBB. This came from protecting our own agency and refining what actually works in the real world.
We also help agencies on the front end. We review your terms and conditions and agreement language to identify gaps that clients commonly exploit. Small fixes in your contracts can prevent major problems later and make collection efforts far more effective when issues arise.
We are now offering a free 15 minute consultation for marketing agencies that are tired of losing revenue they earned. We will walk through your situation, share what has worked for us, and explain how we can support your efforts to recover unpaid balances while protecting your brand.
Is this worth 15 minutes of your time to help you collect money owed to you?