Tag: google

Influencer Marketing: Leveraging Industry Experts for Brand Promotion

Posted on | by Lizzy Seitz
Marketing, Social Media | , , , , , , ,

Since the early 2010s, the increase in influencer marketing has become second nature to most active social media users. #Ad and #Sponsored are hashtags that come across feed posts and videos combined, especially withĀ over 64 million influencersĀ on Instagram alone in 2023. With additional influencers across Facebook, LinkedIn, Pinterest, and additional sites such as Amazon, all people working part-time or full-time in 2023 areĀ estimated to be a part of a $21.1 billion Influencer Marketing industry.

Influencer Marketing

Influencer Marketing has become a highly profitable way to market to new and different audiences your brand already reaches. The Return on Investment (ROI) of Influencer Marketing is higher because of one key element- trust. The audience that follows an influencer typically already trusts the influencer or creator. Utilizing smaller influencers,Ā such as nano-influencers (1K-10K followers) and micro-influencers (10K-100K), is an additional benefit as their audiences tend to be more specified.Ā 

With smaller influencers, their audiences are more specific and can end up slightly out of targeting that may already be used for paid social media-based marketing. By partnering with a face they already know and trust, your brand can move into a new target market and expand your client base. Additionally, influencers can be anyone who influences the buying choices of people. This means that they can be industry experts who have gained the trust of other individual bloggers and content creators who have gained respect within their industry of choice through hours of content created.

Influencer marketing has joined the forefront of the marketing field when it comes specifically to promoting businesses that focus on products in the fashion industry, home decor, and personal expression. The utilization of influencers is a strength because not only are items such as clothing, books, and decor shown on screen, but when the products are used in content, that shows how a product can be used. Their viewers can be turned into a client for the business as they now have a better idea of how the product can bring added value into their own lives.

Compensation for Influencers

Gone are the days when brands could ask influencers to talk about the brand without compensation. Working with brands, while considered an honor to newer influencers, bigger-sized influencers know that their time and platforms are worth much more than just listing working with a company on their resume.Ā 

Payment can be determined by the influencer’s brand kit, based on content creation, number of posts, and other factors within the marketing deal with the influencer, but budgeting within your brand’s budget on what forms of compensation will be utilized. Overall, payment breaks intoĀ 1 of 4 categoriesĀ for Influencer Marketing.

While some brands will choose multiple categories, the split of what brands will offer the talent who works with them can split from being offered free products to monetary compensation and can even include influencer trips, such as when companies like Shein, a discounted fast-fashion website, flew influencers out to see their factories and working conditions with all expenses were covered by the company. But not all marketing needs to be to this level of extravagance to get your marketing across from a trusted internet persona.

Implementing influencer marketing into your business’s marketing plan can feel overwhelming. There can be so many questions running through your head, such as:

  • What level of influencer makes the most sense to pair up with?
  • How many influencers should I be partnering with?
  • How much of my marketing budget should go to programmatic ads, paid social, and influencer marketing?
  • Do I need all the different forms of marketing? Or will a couple work better over all of them?
  • What is the best way to compensate any influencers I partner with?

If all of these questions and more are running around in your mind, it’s time to partner with The AD Leaf Marketing Firm. Our specialists cover all the different forms of marketing and can help explain which options fit your business the best. FromĀ marketing successfully for small businessesĀ toĀ mastering your PPC ads, there is a knowledgeable specialist who can assist with all your business needs at The AD Leaf. If you’re ready to put roots in that will grow your business to the next level, The AD Leaf Marketing Firm is ready to nurture your business with you.Ā 

Social Media Interaction & Response Guide Best Practices

Posted on | by Skylar McCarty
Marketing, Social Media | , , , , , , ,

As your social media following grows, your various platforms will generate leads. The engaging and valuable content you share online will pique their interest, prompting them to learn more about your products and services. Social media communication differs from oral communication because you can’t gauge clients’ emotions through their voices. It also differs from email communication, as it’s typically more formal and less direct. A staggeringĀ 82%Ā of adults in the United States admit to consulting online customer reviews before making their initial purchase, with 40% stating that they always or almost always rely on reviews when buying products online. This highlights the significant role that reviews play in shaping consumer decisions. Here are some key tips to remember when engaging with customers publicly or privately on social media:

Utilizing the Proper Tone on Social Media:Ā 

In the digital era, the age-old adage “the customer is always right” holds truer than ever. A single unsatisfactory Direct Message (DM) can go viral and damage a company’s reputation irreparably. Once something is posted online, it becomes nearly impossible to remove it completely. Even if you delete a post, there’s no telling how many people have screenshotted, copied, and shared it, ready to use it against you in the future. To mitigate these risks, keeping social media interactions concise and swiftly transitioning conversations away from the public eye is crucial.

Do’s and Don’ts of Social Media Interaction:

Do’s:

It’s crucial to consistently follow up with your customers to ensure you have effectively addressed their questions or concerns. This demonstrates your commitment to retaining them as valued customers and your genuine concern for their needs. Moreover, it conveys your genuine interest in engaging with them and fostering meaningful social media interactions.

Prepare a template for various scenarios to enhance response time while investigating issues. Having a pre-determined response for predictable problems like late arrivals, damaged items, or incorrect shipments allows you to acknowledge the customer promptly and gain additional time to find a resolution. This approach ensures efficient communication while ensuring that the problem is addressed effectively.

Empathy is crucial. We’ve all experienced poor service at some point, so it’s important to understand how a customer might feel. When customers come to complain, they often share the backstory of why the product they ordered is important and how its delay or defects have affected them. If you encounter a customer like this, try putting yourself in their shoes and consider what you would want to hear to feel better about the situation.

Don’ts:

It is crucial to always respect a customer, particularly if they have repeatedly attempted to contact you. Ignoring them may only motivate them to share negative reviews about your business, which could discourage potential clients. If multiple customers find themselves in similar situations and unite, it could harm your online reputation.

It is important to avoid becoming emotional or overly prideful when dealing with customers. While it is true that customers can sometimes be misinformed or even wrong, it is crucial to remember that a business relies on satisfied customers to thrive. Just one dissatisfied customer has the potential to tarnish the reputation of the entire business. Therefore, setting aside personal pride or anger and genuinely addressing a customer’s frustrations is essential. This is particularly important when engaging with customers publicly, outside of direct messages.

It is advisable to refrain from directly contradicting or engaging in back-and-forth customer exchanges, particularly on public platforms like social media. Engaging in such interactions often leads to a negative perception of the brand, even if the brand is technically correct. Customers tend to side with each other, especially if they have had similar experiences. Mistakes are bound to happen; they are an inherent part of life. Occasionally, customers may accuse you of actions beyond your control. This is why it is crucial to maintain detailed records and documentation to present to customers in case they need clarification. With this evidence, if a customer attempts to damage your reputation, you can publicly share the facts to demonstrate the honesty and integrity of your business. While an angry customer may persist in arguing, they will ultimately lose a battle against reason and logic.

Why the AD Leaf?

We specialize in developing comprehensiveĀ social media strategiesĀ that boost your online visibility and drive traffic to your website. Our dedicated team collaborates with you to identify your target audience and create engaging content tailored to their interests. We also assist in monitoring and responding to customer feedback, ensuring meaningful engagement with your audience.

Our Social Media Marketing Services are flexible and scalable, catering to businesses of all sizes and budgets. Whether you’re just starting or aiming to elevate your social media presence, we’re here to help you succeed. Don’t hesitate!Ā Get in touch with The AD Leaf Ā®Ā today to discover more about our social media marketing services and how we can propel your online business growth. Call us at 321-255-0900 orĀ visit our website to schedule an appointment.

SEO Specialists

Understanding Google’s SMITH Algorithm

Posted on | by The AD Leaf Marketing Firm
Search Engine Optimization | , , , ,

Google’s Latest SMITH Algorithm – What We Know So Far

SEO SpecialistsThe infamous ALGORITHM. An algorithm is just a set of rules that a program or calculation follows. But when someone says “THE Algorithm”, it’s the Google algorithm most people think of. The latest update is the SMITH Algorithm. Google’s search algorithm is a mysterious set of rules that decide which sites to display on the coveted first page of Google’s search results. This algorithm is always changing. But the more we learn about it, the more effectively we can use it to our advantage. Here’s what we know so far about the latest SMITH algorithm.

What is the goal of Google’s algorithm?

In essence, as far as anyone can tell, Google’s goal for search is to provide the most relevant content possible. In a perfect world, this relevance would be judged by humans themselves. However, with billions of websites online, this would be an impossible task. Search algorithms are designed to leverage real human interaction and draw conclusions about the relevance of a site by analyzing different metrics. Based on these metrics and other factors, the algorithm calculates what would be the most relevant pages for a given search term or keyword. The exact, specific details of this calculation are only held by Google. We only know what information they reveal and what we can interpret on our own through testing and experimentation.

What algorithm does Google use?

Google doesn’t say exactly what they are using and how they are using it, but they do give us hints. If we knew exactly what it was, we may be able to “beat the system” and outrank the competition. Unfortunately, once everyone caught onto this, they’d all be doing it. The whole point of organic search results would be compromised; it would just be a race to the top. Google is constantly evolving their algorithms to understand language and web content in a more and more human way and deliver search results that people actually want to see.

What DO we know?

The latest update to Google’s algorithm is called SMITH. We don’t know a whole lot about it so far, but it seems like it is picking up where BERT left off. The last update was called BERT and it was not so much an algorithm itself as it was an ingredient or tool to the existing algorithm. The purpose of BERT was to increase “natural language understanding”. This means that instead of relying on specific keywords, Google’s algorithm can actually interpret the meaning and intent of the words.

So, if lingo or wordplay is used, the algorithm could detect their meaning and serve up search results that apply to the meaning of a keyword, not just the actual text. For content writers, this is great news. If Google is able to understand clever and more subtle language use, you won’t have to go out of your way to “please the algorithm” with your content. You can write more naturally and have more fun with your language without worrying about Google’s judgment as much.

The SMITH algorithm

SMITH takes the next step in understanding language. BERT increased the understanding of individual words, but SMITH can interpret entires passages. Basically, if BERT was for words, SMITH is for sentences. This opens up huge possibilities and takes the understanding gained by BERT to the next level. This means that SMITH will excel at interpreting long documents when compared to BERT. The longer the document, the more SMITH outperforms.

While Google has not officially announced that it is using SMITH, it makes sense they would add it to BERT to help understand large pages online. Until that time, we can only speculate. But if SMITH is beating BERT in testing, it would be surprising if Google didn’t add it to their algorithm. This could mean a big leap in Google’s ability to understand the content. If your website writes great content already, this could be good news for you. If your content is weak, however, you might want to consider improving.

 

SMITH algorithmThe AD Leaf Marketing Firm has a team of SEO experts who stay on top of Google’s algorithm. If your business’ website is struggling to get traffic, contact us to find out how we can help you!