How To Promote Positive Customer Reviews Online

Do you have a great customer who has been raving about your business? Do you want to share their positive review with the world? When you work with The AD Leaf Marketing Firm, LLC., you can! Our social media experts can help you effectively share customer reviews throughout all your channels. By following these tips, you can garner more leads from your social media channels.

General Customer Review Posts

If you see a great review online, why would you want to keep that to yourself? Your customers want to be heard, and posting their experience can be a perfect way to make sure that happens. A great way to share your customer reviews is by creating a graphic template where you can easily copy and paste your favorite reviews to be sharable. You can also repost photos that your customers took at your business or photos that your customers took of your business’s product or services to show your appreciation. Tagging your customers can show appreciation as well. Be sure to request permission before posting a photo that isn’t yours and before tagging a profile to make sure the customer is ok with it. 

Video Testimonials

A great and unique way to promote your business while also getting positive reviews is by asking for video testimonials. Video testimonials are when customers make a video letting people know how much they love a business service or product. Regular customers and long-term friends have probably established a close enough connection with you and your business to where they would feel comfortable doing this. You could even ask to record the video yourself. Make sure you let them know that you won’t post the video if they don’t like it. Videos like this often see a significant increase in business and social media engagement.

Weekly Customer Features With Reviews

Weekly customer features can show your brand’s appreciation for your customers and can create more customer engagement. Using customer content, tweeting about customers you appreciate, promoting reviews, and sharing positive customer experiences are all ways you can feature your customers on your social media platforms to promote more customer engagement and feedback. Suppose your customers are expecting their experience to be shared because you share customer experiences regularly. In that case, they may be more inclined to share their experience in hopes of getting a shoutout. The more you reach out to your customers and show your appreciation, the bigger the chance of them showing appreciation back. 

Incentivizing Customer Reviews

Sometimes simply asking for reviews isn’t enough. Customers often need an incentive to give reviews. Creating rewards for positive reviews may be the extra push that your customers need. Offer a complimentary product or service from your business that motivates your customers to leave reviews online. The most successful reviews are ones that are authentic and relatable. With this in mind, incentivizing reviews is one of the best ways to create growth online and in your business. 

Work With The AD Leaf

While all these ideas sound lovely, it might be challenging to know where to start when making these come to life. Thankfully, you do not have to worry about that when you work with us. The AD Leaf Marketing Firm, LLC. can create stunning social media content that will encourage shares and business. Call us today at 321-255-0900 or fill out our online contact form to get started!

About The Author

Erin Brady Erin Brady