The AD Leaf Team would like to give you a friendly reminder of how important business reviews such as Google Business Page reviews, and other online platform reviews are. A good goal to set is to receive at least one good review every month. This keeps your company ‘fresh’ in Googles eyes.
Google, Social Media, and Yelp reviews
Everywhere you go, you see reviews. Whether it’s a physical or digital product, if it’s worth talking about (in good or bad ways), it has reviews. The most important thing about reviews is that people care about them. This is why we want you to have good reviews.
It’s important to carefully approach the subject of reviews with customers. First, you want them to receive the product and be happy with it. The more satisfied they are, the more likely they are to not only leave a review but leave a positive one. Before asking for a review, we recommend contacting customers and asking them if they have any feedback on your goods or services. If they have had any issues, they’ll let you know, and you’ll have the chance to fix them. If they are happy, then it’s safe to ask them for a review. If you aren’t sure that they are happy, then don’t ask them for a review. Finally, the way in which you ask for reviews is important.
Tip #1 – Be appreciative: To be frank, reviewers don’t really get much out of the process. It’s just a nice thing they can do for other people reading reviews in the future.
Tip #2 – Make it simple: So we’ve established that most reviewers leave reviews because it’s a nice thing to do.
Tip #3 – Do NOT offer an incentive: Want to get every customer to leave you a review? Just offer them $100 if they do.
Tip #4 – Be clear about what you’re looking for: If you just have one textbox that says “your review,” customers could write about anything, even irrelevant things. Provide them with the access link and simple instructions to leave your review.
We hope this helps you understand why Google, Social Media, and Yelp reviews are important, and how to get them. If you have any questions about the process, please feel free to reach out to us at The AD Leaf and we would be happy to help.