Lindsey Waite Lindsey Waite

Social Media in Business: The Search Beyond Leads

In the marketing industry, one of the most common concerns with business owners is leads. They want to ensure, matter of factly, that hiring an agency or firm to manage their social media content will result in viable leads. 

Will consistently posting content on social media platforms result in leads? Likely, yes. However, this is not fully the point of upkeeping social media platforms, and it may take time for this result to occur. Your social media is almost entirely about creating awareness and trust with your audience. Consider applying these topics to your current perspective on the purpose of social media:

  • Brand Awareness

One of the most paramount aspects of why your company should have social media is brand discovery. 60% of Instagram users say that they’ve discovered new products while using the platform. If a potential customer doesn’t know of your company’s existence, they’ll never become a customer. Being discovered on social media means that you are now on their radar. 

An example of this would be a user scrolling through hashtags and stumbling on your plumbing company. Currently, they don’t need any plumbing services, so they may not follow or message your company, but now, they have seen it. Next time they have a plumbing problem, they may think back to that time they found your social account and search for your company again, potentially leading to a phone call or website click to inquire about your services.

  • Make Your Company Relatable

Human beings are constantly seeking connection. When people see your company standing for something, sharing something, they start to form trust. This may happen consciously or unconsciously. 90% of people use social media to communicate directly with brands. This is largely due to this humanization of your company through these platforms. Many people are uncomfortable with calling a company and speaking to a stranger, so social media becomes that missing link between human connection and gaining information about a product or service. 

Sharing photos of your product or service in action on an authentic level is something your potential customers typically would not get elsewhere. Seeing your staff and company culture forms the start of a basic human connection with your company. Testimonials from other people immediately increase that level of trust as well, which is something often found on your social media. Now, people know a real, living human being has interacted with your product, and that has more meaning than the number of followers or likes on your page. 

  • Growth

74% of consumers use social media to make a buying decision. One of the best ways to create actual, tangible numbers that you can notably say is making a difference for your company is advertising on social media. Advertisements are highly targeted, meaning that the algorithm on the social network is showing your product or service to a very specific group of people that are likely to be interested in it. However, showing this advertisement to a user isn’t usually enough. Depending on the price of your product, most people prefer to do research on the company before spending a large sum of money. Here’s where your social media page comes back into the narrative. 

A common type of advertisement is a traffic ad, meaning that once an interested user clicks on your ad, they’ll be redirected to your website. Your website should have a lot of information on your product, who you are, your mission, etc. If they like what they see, they’ll continue their research. This will lead them down the road of searching for reviews and real photos of your product and service at work. They’ll search to see if they feel that they can trust you and will generally make this decision based on your social media, if that is where they first found you. 

This is one of the reasons that your social media is essential. It cannot be simply regurgitating photos from your website. You need to be distinguished as a thought leader, as empathetic, as an expert. This is portrayed over a period of time, and will be seen in a matter of minutes as a user scrolls through the past several months or years of your company’s social media.

  • Top of Mind Awareness

We’ve talked about brand awareness, but now we should consider a subsection of this, top of mind awareness or TOMA. TOMA brings all of these points together. If you’re the plumber that was discovered by a social media user, you want to be the absolute number one plumbing service that comes to their mind when they need these services. For example, if you get injured, you may say you need a Band-Aid. This is a brand that holds the spot in the top of your mind for the bandage industry.

Once your brand has been discovered by a social media user, this is where the process starts. Slowly, they’ll begin to recognize your brand and gain the trust that we’ve talked about before. Company growth is a large step on the path to top of mind awareness as well. The more your brand becomes recognized and tested by potential customers, the more they will consider you a leader in your industry, and this is where you will procure viable leads and successful sales.

The Ad Leaf Marketing Firm LLC has been in the industry for almost a decade and kept up with every trend on Social Media in Business with careful detail. We would love to have you as a client and start taking your brand’s presence on social media to the next level.

 

 

How Your Brand Can Capitalize On TikTok’s Popularity While Saving Costs and Ensuring Stability

The social media scene had remained relatively the same for the past several years. One of the only significant interruptions since the rise of Facebook, Twitter, YouTube, and Instagram is the quick and overwhelming popularity of the app TikTok. TikTok has a unique algorithm that allows creators to rise to popularity at more rapid rates than ever before! Since the app’s creation in 2016, it has gained over 800 million users worldwide. If your brand does not participate on TikTok, don’t worry. The app can still be used to promote your brand without even having an account.

 

TikTok’s algorithm allows users to see the posts of creators, even when the users do not follow them. This stands true to other apps, but for TikTok, it happens at an unprecedented level. Most users mainly view content made by creators they don’t follow. This is due to the “for you page” which is the most commonly used feature of the app. It shows content to the user that the algorithm predicts they will be interested in based on their previous interactions. This is a huge win for brand promotion! For example, if you pay a creator to promote your product, more people than just their followers will see it. However, it can be expensive.

 

For creators with large followings, a good portion of these followers will also follow them on other apps such as Instagram and Twitter. 

 

Why is this important for your brand?

 

  • If someone takes the time to follow a TikToker on another social app, they are a more dedicated fan who wants to keep up with the influencer.
  • They often purchase the merchandise of these influencers and are more likely to trust their opinion.
  • Since only a portion of their fans will follow the influencer on these other social media platforms, their follower count is typically lower.
  • Due to a lower amount of followers, securing a brand deal on their Instagram account will be less costly.

 

One example of this is the TikTok creator @nmillz1. He has amassed more than 2.2 million followers on TikTok in a short amount of time, but currently has only 270 thousand Instagram followers. Charli Damelio is arguably the most well-known TikTok creator securing high-profile sponsorships frequently. She has 90 million followers on the app, while having 30 million followers on Instagram, or one-third of her TikTok fan base. This case is interesting because many people who do not even have TikTok know of Charli, and she is considered to be one of the only creators from the app to rise to actual celebrity status. Her case especially identifies that people who follow a creator on TikTok often do not hold enough interest in them to follow their other social media accounts like Facebook, Instagram, Twitter, and YouTube. 

 

This gap allows you to capitalize on TikTok’s extreme popularity in a less costly way to a TikToker’s most dedicated fans. You can do this by proposing a brand sponsorship through Instagram. A brand sponsorship is much more costly than just posting an advertisement for your product, but seeing the brand talked about by someone the fans look up to will likely result in more sales and engagement for your brand.

 

What Does It Typically Cost to Hire an Instagram Influencer?

 

  • 2,000 to 10,000 followers – $75 to $250
  • 10,000 to 50,000 followers – $250 to $500
  • 100,000 to 500,000 followers – $1000 to $3000
  • Over 500,000 – $3000 +

 

Large TikTok influencers will either charge a high flat fee, or they will charge per view to promote your brand. According to TalentX Entertainment, a management company for 32 influencers, they charge $0.01 to $0.02 per view on TikTok. The problem lies within the fact that as a brand, you can not control how many views a TikTok post will get. Someone with only 10 followers can post an extremely viral video and get millions of views, while someone with 100,000 followers may only get a few thousand views. The algorithm is very unpredictable and is not publicly released, resulting in a risky investment for marketing. Instagram, on the contrary, is very predictable. An influencer will maintain roughly the same amount of engagement on their account, so you know what you are investing in.  

 

Going back to the TikTok creator @nmillz1, his TikTok videos frequently receive several hundred thousand views, which would result in costs roughly at $5,000 to $10,000 or more, while a sponsored Instagram post would be less than $3,000 and seen by more dedicated fans who trust the influencer. 

 

In summary, your brand can capitalize on TikTok’s rise to the top without even interacting with the app. If you are considering a brand promotion with an influencer, a TikTok creator’s Instagram page can be a great resource for you.

 

Sources:

https://www.digitalmarketing.org/blog/how-much-does-influencer-marketing-cost

https://www.searchenginejournal.com/heres-how-much-brands-are-paying-for-sponsored-content-on-tiktok-youtube/346290/#close